I used to like apples.
And I admit that I was slightly drawn to a couple of nice-looking, overpriced products by a company carrying the same name.
Off I went to the little palace of nice things in London to buy one of their so-loved phones and get away from being tied to a certain service provider (To make it short, the phones are simlock-free).
With thinking about it now, I must be crazy to have spent half of my monthly salary on a phone, but I felt like treating myself.
When I arrived at the ever busy shop in the early evening, the first thing the man in blue asked me was whether I made a reservation.
Excuse me? Say that again!
To be honest, this was exactly what I wanted to do but my little search ended with the result that there's no need for a reservation any longer. The store website didn't seem helpful though it seemed simple on their own laptops in the store.
Anyways, I was told I wouldn't get an iphone without the reservation because there's only a limited number of iphones available each day and they were all gone for the day.
Sounds quite logical but I didn't go all the way from Oxford to London to be told that I'll have to make a reservation and come back the next day.
After getting a little bitchy and not letting go the guy got kinda nervous and went off to check if there's anything left.
Much to my surprise he came back with an iphone, happily announcing that he found one.
Ehm, seriously?! Five minutes earlier he told me that there were nothing left for the day, but I decided not to push my luck and kept that to myself.
Being told that the only way to pay was by credit card seemed to be true for once. If it works. No problem for me, since I got one.
Everything seemed perfect and I even signed the receipt until their system refused to complete the transaction. No one knew why, what a surprise!
We decided to give it another try but it didn't work either. I didn't like it but I was told that no one would take any money out of my account because the transaction was declined.
Due to the fact that I was eager to take that thing home, I offered to try my usual bank card, which, after entering my PIN, refused to work either.
Man in blue got kinda nervous and I offered to pay in cash which suddenly seemed alright.
Easier said then done since the cash for the phone exceeded my daily cash limit, but I still had some with me so that was fine.
I finally got my phone, was re-assured that no one will take my money and spent the rest of my time happily in London.
Despite the fact that my glasses broke that night for no obvious reason and I'm as blind as a mole without them!!!
Monday came and much to my pleasure, I noticed that there's money missing from my account... Something told me I should've know it!
Turn out they charged my account as well so I went to London again – wanted to go anyways, but I decided not to share that with them – and explained what happened. I was told that it should take a few days and everything will be back to normal.
A week and a half passed and nothing happened. I called the customer service since I didn't feel spending £16 on a bus ticket again just because they made a mistake.
Customer Service couldn't help – would've been way too nice!!! - and the only good thing about that was the music when they put me on hold.
So I dragged my ass back to London, seriously pissed this time and none of the guys in blue liked that! I wonder why, that shop was crowded and I freaked out a little, but loud enough for anyone to hear since we discussed that right next to the cash till area.
After all, guy in blue (in case you don't know, the staff member there wear blue shirts) and me read through everything again and finally found the mistakes that made it look so confusing though it didn't bring my money back.
Guy in blue called financial department and said there's no money on their accounts, but not on mine either.
So, where was my money?
To calm me down, I got a nice apple green (that, I call irony!) protection frame and film for the screen to keep my little sweetheart phone (doesn't have a name yet! - maybe I should call it Gonzo...) and made my way back to Oxford.
Or Oxford Street for that matter to calm my spirits. I didn't have cash, but I still had my credit card, right?
You bet! Turns out it didn't work any longer and I already had an idea why...
Next morning I decided to call my bank and ask what the hell happened to my money and my credit card.
Turns out they kept my money on hold for security reasons and the reason why my credit card kept being declined was that Apple indeed charged my cc as well which exceeded my monthly limit...
Took me 5 minutes to have that sorted out and my money was back in my account within the following hour and everything was fine!
And what can I tell you about …. Gonzo (really?!?)? Absolutely adorable though the battery keeps decreasing quickly and it likes freezing, but you can't always get what you want, right?
And by the way, I think I read something that had the term 'Iphone 5' in the title on facebook.
Calm down people?! Just got the new one! I wonder whether that phone includes 'Beaming for Beginners'...
P.S.: My sister just asked me to buy her an iphone too! Dunno what to think about that... Not in the mood for that crap again... ^^
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