The Misery of Terminal 5

The night was noisy, uncomfortable, cold and restless. I got up around 5am with a severe lack of sleep. While grabbing a coffee, it was announced that all flights for this day have been cancelled either.

The rebooking didn’t work as well as the hotline since no one ever picked up the phone. The hours passed by and I spent my time waiting on a cold stone floor, for anything to change. The BA-Staff wasn’t quite helpful.

I still didn’t get a rebooking around afternoon which was when British Airways threw us out. Everyone without a conformed rebooking had to leave the Terminal immediately. I didn’t have a rebooking but going back to Oxford wasn’t an option since they really had lots of snow the previous night and getting back there was impossible.

After being kicked out of Terminal 5, I waited in the Arrival Hall. Once I managed to get a rebooking, I went back but they wanted to make me go back to Oxford refusing to pay for a hotel room. I spent some time wandering around and found out that the train station had been closed. Back in Terminal 5, I was really tired and finally got a hotel room in Central London.

At least I was able to get some sleep for the next night…Nothing had changed so far, it didn’t snow since Saturday morning…